New Patient? Start Here

Welcome to Integrative Behavioral Health Sciences

We are glad you are taking this step toward better mental health. Our team is here to support you through every stage of your care — from your very first call to ongoing treatment.

Here is everything you need to know to get started as a new patient.

Step 1 — Contact Our Office

To schedule your first appointment, please call our office during business hours. Our staff will gather some basic information and find the earliest available time that works for you.

Phone: (904) 551-9757

Monday – Friday: 9:00 AM – 4:00 PM

A non-refundable $50 retainer fee is collected at the time your appointment is set up. This fee counts towards your deductible or co-pay if the visit is honored.

Step 2 — Complete Your Intake Forms

Once your appointment is scheduled, our staff will send you new patient intake forms electronically by email. Please complete and sign all forms before your visit.

You can also download our Patient Intake Form below to review it in advance.

Step 3 — What to Bring to Your First Appointment

Please arrive 15 minutes before your scheduled appointment time and bring the following:

  • Referral from your Primary Care Provider (if required by insurance)
  • Hospital discharge papers (if applicable)
  • List of all current prescription and over-the-counter medications
  • Insurance card and government-issued photo ID
  • All relevant lab work and imaging studies from the last 6 months

Step 4 — Insurance & Payment

We accept most major insurance plans. Please call our office to confirm your plan is accepted and to verify your coverage before your visit.

Co-pays and deductibles are expected to be paid in full at the time of each visit. We accept MasterCard and Visa debit and credit cards. We do not accept checks or American Express.

  • MD Initial Visit (Self-Pay): $275.00
  • MD Follow-up Visit (Self-Pay): $175.00

For more details on insurance and fees please visit our Insurance & Fees page.

Cancellation Policy

Please notify our office at least 24 hours in advance if you need to cancel or reschedule your appointment. Cancellations made less than 24 hours before your visit or on weekends will be considered a NO SHOW and a $50 fee will be incurred.

After-Hours & Emergencies

For urgent clinical issues such as severe medication side effects, please present to the nearest Emergency Room.

If you are experiencing a mental health emergency or having thoughts of suicide, please call 911 or go to your nearest ER immediately.

For all other concerns, please leave a voicemail and your call will be returned the next business day.

Ready to Get Started?

We look forward to welcoming you to our practice. Please do not hesitate to reach out with any questions — our team is happy to help.

Phone: (904) 551-9757

Monday – Friday: 9:00 AM – 4:00 PM

Patient Portal New Patient? Start Here